Pay 10% to book, the remaining 90% after your ride
Who it's for
If even one of the following applies to you, book your car in advance:

The only people left at the exit are touts, and their quotes double on the spot.

An ordinary sedan or ride-hail car simply won't fit everyone.

You can't afford to lose a single minute.
Many travellers know how this goes: you book a ride at the exit three times, and it gets cancelled twice. Your child is asleep in your arms, the suitcases are piled at your feet, and you're holding your phone, watching for a driver assignment, watching your luggage, watching your child. Forty minutes later a car finally arrives that can't fit everyone — and the driver says: 200 more and we go.
That's not bad luck; at arrivals it's close to the norm. A car where "everyone fits and all the luggage fits" is genuinely rare in China.
Booking ahead never just saves you the fare — it settles the three things that matter (how many people, how many bags, which vehicle) before you even land. The moment you arrive there's nothing to wait for, nothing to swap, nothing to haggle: find the person holding your name board, open the door, go.
You've just spent a dozen-plus hours in the air. Don't lose the last 40 minutes at the exit.
Pick by traveller type
Name-board pickup + flight tracking + one WhatsApp thread. Meetings in Lujiazui, Jing'an or Xintiandi handled door to door; Hongqiao rail connections arranged in the same booking.
Recommended vehicle: Buick GL8 (executive MPV).
Strollers and oversized suitcases all fit, and your free child seat is installed in advance. Tell us the number of bags, not just the number of people — that's what decides the vehicle.
Recommended vehicle: 9-seat van or GL8.
Airport → meeting → hotel → dinner, several stops in one day. For that pattern a day charter works out better: one fixed price for 8 hours and 100 km, driver waiting throughout.
Reference price: full-day charter GL8 $220 / 9-seat $255.
Pudong ⇄ Hongqiao, city ⇄ Hongqiao Railway Station — where the most time gets wasted. Heavy bags, tight connections or a late-night changeover: book a private car on a dedicated route and leave nothing to chance.
Reference price: Pudong ⇄ Hongqiao $135 / $185.
Booking checklist
Most pickup problems come from vague information. Send the items below in one message, and your driver, vehicle and meeting point are locked in before takeoff.
What's included vs. what costs extra
Name-board pickup is included on every airport transfer at no charge. A private guide and an English-speaking driver are optional add-ons, priced per day.
Standard on every airport transfer — no request needed.
A licensed guide rides along to walk you through the history and culture at each stop.
Request a driver with confident conversational English for any transfer or charter.